ECXS as part of its initiative to offer quality services in Pakistan is launching Hardware Maintenance Services or traditionally known as "Break/Fix Service".
The Hardware Maintenance Service provides a comprehensive array of support services to assist in the repair of all types of branded and unbranded Server, Desktop, Laptop, Printer & Peripherals including Monitors and Line Matrix Printers. The Services are designed to meet the budgetary demands of all customers from Large Enterprises to Small set-ups, who require the guarantee of repairs for their IT Equipment.
The arrays of services offered are:
- Annual Maintenance Agreement with Parts & Labor
- Annual Maintenance Agreement without Parts
- Per-Call On-Site Support & Services
- Carry-in Equipment Repair & Diagnostic Services
- Provisioning of Resident Engineer(s) for Support & Services
Most of our technical resources are former employees of world’s leading IT manufacturer having prestigious IT industry certifications and trainings to fulfill the business expectations of our valued customers.
Salient features of ECXS' Hardware Maintenance Services include:
|
- Preventative Maintenance & Health check options
|
- Up to 24x7x365 Priority 1 Support
|
- Case Management – via email
|
|
- Highly skilled & certified engineers
|
- Spare Parts for all branded and un branded systems
|
|
Our Hardware Maintenance Services will help simplify management, cut costs and boost performance with onsite and remote services from a single source – minimizing your expenditure while maximizing the performance of your IT equipment. At ECXS we support your IT, technology warranties and industry specific systems as part of our continuing commitment to provide you with a superior alternative. |
